CAREER

We are looking for a Sales Manager / Senior Sales Executive with experience in the Logistics / Freight Forwarding industry in Zambia. The ideal candidate should have at least 3 to 5 years of experience and have a valid driving license.

 

Job Responisibilities :

• Identify and target potential clients in the logistics sector to expand the company’s client base.

• Develop and implement strategic sales plans to achieve sales targets and objectives.

• Conduct market research to identify trends, competitor activities, and new opportunities for business growth.

• Maintaining assigned accounts and providing ongoing customer support.

• Identifying and contacting prospective customers to promote logistical services and negotiate contracts.

• Integrating suitable technology solutions to optimize logistical services and communication channels.

• Build and maintain strong, long-lasting relationships with existing clients to ensure client satisfaction and retention.

• Serve as the primary point of contact for clients addressing their inquiries, concerns, and service requests in a timely and professional manner.

• Collaborate with internal teams to coordinate and deliver exceptional service to clients, ensuring their needs are met effectively.

• Manage the entire sales process from lead generation to closing deals, including preparing proposals, negotiating contracts, and finalizing agreements.

• Track and analyze sales performance metrics, such as revenue growth, conversion rates, and pipeline status, to assess sales effectiveness and identify areas for improvement.

• Prepare regular sales reports and presentations for management, providing insights into sales performance, market trends, and opportunities.

• Work closely with other departments, including operations, customer service, and finance, to ensure seamless execution of sales initiatives and delivery of services to clients.

• Provide feedback and insights from clients to internal teams to support product/service enhancement and innovation efforts.

• Collaborating with other departments to optimize logistical services and arrange shipment and transportation details with carrier agents.

• Developing and maintaining an effective carrier network and excellent customer relationships.

 

Note: Only shortlisted candidates will be contacted.

 

Job Types: Full-time, Permanent

 

Experience: 5+ years (Preferred)